Improving Warehouse Efficiency with Remote Device Management Services

Imagine a scenario where your scanners and remote devices are always running at peak performance:

• Constant device uptime so warehouse workers can get real-time order information and track inventory whenever they need it
• No security flaws that can compromise the operation and put your (or customers’) data at risk
• Uninterrupted system connection so the warehouse can constantly communicate with customers and the rest of the supply chain
• The ability to track down lost devices with the press of a button

Sounds pretty good, right? Now imagine getting all of this without any effort. In other words, it means letting someone else take on the burden of remote device management (MDM) from a separate location.

Partnering a comprehensive remote management solution like SMG3 EDGE along with your remote device management services can unlock this reality — giving you maximum performance without the headaches of purchasing, deploying, tracking, and managing the lifecycles of your enterprise devices (barcode scanners, tablets, smartphones, etc.) in-house.

Remote Device Management Services: A Cheat Code to Maximum Warehouse Performance

Remote device management services are invisible caretakers that ensure your warehouse’s remote environment thrives. The MDM specialists at SMG3 can handle upkeep for your devices, so you don’t have to:

• End-to-end lifecycle management
• Device enrollment, provisioning, and development into the operation
• Troubleshooting and remote support to resolve issues and prevent downtime
• Locating missing devices using the latest BLE tracking technology with EDGE Pinpoint
• Remote application management and system updates
• Adding security controls, tracking vulnerabilities, and patching systems
• Asset tracking via RFID to monitor usage and track devices

And as the name suggests, all these activities are done “mobily.” So no need to have remote technicians running around your facility, disrupting your day-to-day operations. These teams are always available online or via phone to manage remote devices, scanners, and other technology in your warehouses.

While you don’t necessarily see these service providers in your facility, you can definitely feel the impact of the SMG3 EDGE at work:

1. Reduced Device Downtime Improves Warehouse Efficiency

Diagnosing and resolving remote performance issues before they escalate is a great way to avoid device downtime. The SMG3 EDGE remote management services offer real-time monitoring so they can answer key performance questions:

• What’s the current battery status and health of devices? 
• Do the devices currently have a stable connection to the network and applications?
• How much data storage capacity is left on each device? 
• Are the remote applications performing with speed and functioning properly?
• What’s the most recent operating system (OS) on each device? 
• What was the last known location of a misplaced device?

Having this visibility and quick remediation support lets these operations run smoothly. When warehouse workers never have to second-guess their remote devices, they can focus on what matters most: Efficiently processing sales orders and getting inventory where it needs to go.

2. Boosted Remote Security Ensures You Never Have to Worry About an Incident

A data breach or system compromise is an easy way to shut down a warehouse operation. The good news: The remote device security experts at SMG3 can enhance your posture and prevent a cybersecurity meltdown.

Even though they aren’t onsite, the SMG3 team can set up security controls all across your remote environment. These include robust user authentication, data encryption, and frequent security patching through system updates.

Remote services can also track vulnerabilities that leave you susceptible to a cyber attack, such as outdated software or an insecure Wi-Fi connection, and quickly address them.

3. Enhanced Warehouse Communications and Data Access Keep Employees Connected

Warehouses thrive on connectivity. Sales orders through a CRM need to go to a WMS so that staff can view and process orders from their remote devices. Similarly, the inventory tracking system needs to update every time there is a barcode scan. It’s all one interconnected operation that can’t afford an integration issue or out-of-sync data system.  

Luckily, the SMG3 EDGE remote device management services provide uninterrupted connectivity. They keep not only the remote environment online but also the systems they are attached to. They’re the first to respond during an outage or any communication delay, from delivering software updates to configuring remote integrations to troubleshooting system issues.

Improving Warehouse Efficiency Through SMG3’s Tailored Mobility Solutions

Remote device management services are a great, noninvasive way to keep your remote environment up and running, secure, and connected to the entire network. With the SMG3 EDGE platform, you can get a tailored, warehouse-ready remote solution specifically designed for your operations. No matter how you process sales orders or move, scan, and track inventory, the specialists at SMG3 can create a remote program for you.

Improving warehouse efficiency is just one conversation away. Schedule a Needs Assessment or call us today to learn how SMG3 can create a tailored remote device management program for your business. 

And if you scan barcodes with Android devices, check out these must-know insights! Download our guide today on how to build a comprehensive Android strategy to learn the ins and outs of deploying, managing, and maintaining Android devices in a supply chain operation.