SMG3 EDGE: Enterprise Mobility Solutions Designed with the End-User in Mind
The one-of-a-kind SMG3 EDGE platform is more than just a mobility portal; it’s a core component of our enterprise mobility solutions.
Designed by SMG3, a leading managed mobility service provider, the EDGE integrates multiple customizable services and delivers real-time visibility to help you take control of your mobile environment. Streamline deployments, track device data, and access 24x7 device replacement support to minimize operational downtime and keep your business moving.
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SMG3 EDGE - Full Suite of Services
SMG3 EDGE empowers your team to get more from their mobile technology, boost productivity, and better support customers. By providing your business a comprehensive suite of mobile deployment, provisioning, support, and lifecycle management services, we enable enterprise success.
Design
- Workflow analysis
- Required apps evaluation
- Mobile strategy development and device technology roadmapping
- Platform configuration
Golden Image
- User-interface design for mobile devices
- Software configuration
- Trained engineer support
- Operating system (OS) baselining
Mobile Managed Services
- Staging and kitting for mobile deployments
- Mobile OS migrations
- Mobile configuration
- Quality control for the mobile environment
Mobile Deployments
- Automated device enrollment
- Project management for mobile deployments
Support
- 24×7 mobile technician support
- Golden image version control
- Software releases and security updates
- Device tracking (PinPoint)
- Mobile device management (MDM) program implementation
- EDGE Training
Lifecycle Management
- Visibility portal
- Spare pool
- Real-time reports
- Supplementary training as needed
- Buy back and disposal programs
Four Reasons to Choose SMG3 EDGE
- Positive Financial Impact
- End-to-End Capabilities
- Solid Track Record of Past Performance
- The SMG3 Experience
- Positive Financial Impact
Positive Financial Impact
- 99.9% uptime on mobile devices
- Minimized downtime: rapid replacement and repair
- Increased employee productivity
- Vast software and hardware procurement options
- No lost devices
- Rapid deployment
- Simplicity drives efficiencies: same devices, OS, and software version
- Reduction in human errors
- End-to-End Capabilities
End-to-End Capabilities
- Solutions-based consulting
- Mobile operating system experts (Android, iOS, Windows)
- Comprehensive support: hardware, software, process improvement
- Full lifecycle management
- Pre and post-sales support
- Software and security updates
- Employee training
- Solid Track Record of Past Performance
Solid Track Record of Past Performance
- Hundreds of deployments across various industry sectors
- Mobile deployment at scale
- 96% customer satisfaction rate
- 99% retention rate among SMG3 EDGE clients
- Over 100,000 units under active management
- The SMG3 Experience
The SMG3 Experience
- We find a way to solve for success
- Out-of-the-box functionality
- We keep it simple: same devices, same software, same operating system
- Up to 24×7 support
Serving IT, Operations, and Logistics Leaders Across Industries
SMG3 EDGE empowers IT, operations, and logistics leaders with mobility solutions that drive smarter decisions and streamline workflows. From supply chain visibility solutions like real-time tracking to centralized mobile management, SMG3 EDGE helps teams gain control and boost performance across industries.
For Healthcare
SMG3Rx EDGE and our additional professional service offerings empower your clinicians to get more from their clinical devices so they can focus on what matters most — providing the best-possible care to patients.
SMG3 Professional Support Services
While technology helps businesses thrive, the wrong equipment, inconsistent Wi-Fi, and disconnected systems can undermine even the best operations. As one of the leading managed mobility service providers, SMG3 complements the EDGE suite with professional services designed to support enterprise mobility solutions.
In addition to robust mobile management, the experts at SMG3 help design a reliable, scalable network and efficient, user-friendly solutions to keep your teams connected and performing at their best.
Voice Applications
Improving your productivity, picking accuracy, and employee experience through hands-free mobile solutions that optimize warehouse operations
EmulaTE Terminal Emulation
SMG3 EmulaTE transforms your green screens into sleek user experiences optimized for today’s industrial workflows—without the need to replace your trusted legacy systems
Hardware Procurement
Navigating the complex hardware market for your business so you can get scanners, tablets, and other mobile devices that meet your strategic and operational needs
Wireless Services
Implementing reliable, secure internet that enhances communications, lets you engage customers, and keeps the supply chain connected
Networking & Cabling
Installing the cables, routers, switches, and other hardware to establish a resilient network and take your business to the next level
Printer Repair & Maintenance
Ensuring your printers are always running at peak performance so you can maintain supply chain visibility and keep inventory moving
What Our Clients Have to Say
Case Studies
Improving your productivity, picking accuracy, and employee experience through hands-free mobile solutions that optimize warehouse operations.
DOWNLOAD CASE STUDY
With the right foundation, healthcare organizations can build a mobile clinical communication ecosystem that supports patient care instead of hindering it.
DOWNLOAD CASE STUDYDramatically Improve Efficiencies with SMG3 EDGE Solutions
Schedule a Needs Assessment today to learn how SMG3 EDGE and our additional professional service offerings empower critical infrastructure businesses to boost operational mobility, efficiency, and visibility.