Lifecycle Management
SMG3 EDGE Lifecycle Management Services
The life of a mobile device goes far beyond the deployment phase. You need constant mobile tracking for visibility, spare pool access to replace busted parts, and ongoing training to keep users comfortable with the features — letting you maximize your mobile experience. There are also the stages for when you’re ready to part ways with mobile equipment. Do you sell it, donate it, e-recycle it, or just throw it away?
SMG3 EDGE is your one-stop shop for end-to-end lifecycle management. Utilizing our single-pane-of-glass visibility portal, you always get critical mobile device data at your fingertips, providing the insight you need to produce 99.99% uptime on your mobile environment and a secure disposal process.
Schedule a Needs Assessment to see how the complete suite of SMG3 EDGE services can support your enterprise goals and dramatically improve operational efficiencies through end-to-end mobile management.
Mobile Lifecycle Support From Start to Finish
SMG3 tracks and manages your mobile devices and empowers you to have complete control over your environment via our EDGE platform.
The SMG3 EDGE Visibility Portal
Say goodbye to mobile device management via tedious and time-consuming spreadsheets. We put all your mobile data, including device usage, locations, battery life, support cases, and future deployments, into one intuitive interface, so you always know what's happening in your environment.
Spare Pool Replacements
No more waiting for device replacements or fixing mobile equipment yourself. Our team keeps a reserve of mobile assets configured with your business' Golden Image and ready for deployment when needed – so you never need to worry about downtime.
Supplementary User Training
Between new devices and constant software updates, change is inevitable in your mobile environment. Don't let that prevent you from maximizing ROI on your mobile assets. We ensure your users always get the most from their equipment features, so they can work at peak productivity.
Real-Time Mobile Reporting
Mobile equipment that is unused or at the end of its lifecycle must be disposed of responsibly to ensure data security and reduce environmental waste. Our team takes care of any backend work, including buy backs and disposal programs, for when it's time to say goodbye to your mobile devices.
Buyback and Disposal Management
Mobile equipment that is unused or at the end of its lifecycle must be disposed of responsibly to ensure data security and reduce environmental waste. Our team takes care of any backend work, including buybacks and disposal programs, for when it's time to say goodbye to your mobile devices.
Maximum Clarity and Performance Throughout the Device Lifecycle
SMG3 EDGE lifecycle management ensures you always know what's happening in your mobile environment and get the most from your devices:
Maintain 99.99% Mobile Uptime
Our spare pool support line quickly gets you replacement mobile devices pre-configured to your user and workflow requirements to keep the operation running.
Achieve Total Mobile Visibility
The SMG3 EDGE platform lets you stay connected with our 24x7 mobile technicians and gives you all the data insights to track, monitor, deploy, and manage your mobile devices in one interface.
Dispose Devices and Reduce Mobile Waste
At the end-of-life stage, our experts wipe clean your mobile data before disposing of or buying back your device — giving you the peace of mind that your equipment isn't left vulnerable to security compromise. In addition, by recycling, refurbishing, and repurposing end-of-life equipment, we can avoid using landfills and reduce environmental waste.
Choose SMG3 EDGE for Complete Lifecycle Mobile Management
If you scan barcodes with mobile devices, you'll love SMG3 EDGE.
Schedule a Needs Assessment today to learn how SMG3 EDGE lets you achieve enterprise success by putting mobile management in the hands of experts for the ultimate time-saving, cost-cutting, and performance-boosting solution.