How Managed Mobility Services Optimize Supply Chain Operations

Mobile technology is no longer a nice-to-have in today’s high-speed supply chain and logistics environments—it’s a necessity. From barcode scanners and tablets to voice-directed picking and RFID solutions, mobility powers everything from warehouse operations to last-mile delivery.

But managing these devices at scale within a large warehouse or across multiple locations. That’s where the challenge begins.

Supply chain teams face fragmented systems, outdated devices, rising IT costs, and lost productivity without proper oversight. That’s where managed mobility services (MMS) come in—and why partnering with an experienced provider like SMG3 can help you unlock new efficiency, agility, and ROI levels.

What Are Managed Mobility Services?

Managed mobility services are end-to-end solutions designed to manage the full lifecycle of mobile devices—from procurement and configuration to deployment, support, and decommissioning. Unlike traditional IT support, MMS takes a proactive, strategic approach to managing mobile fleets, giving you a sense of control.

At SMG3, our flagship EDGE platform delivers comprehensive MMS tailored to supply chain environments. We understand that every business is unique, and that’s why we offer customizable solutions. We handle everything, so your internal teams can focus on what they do best: running operations smoothly.

How Do MMS and EMM Work Together?

At SMG3, our Managed Mobility Services (MMS) platform forms the foundation of a strong mobile strategy—handling everything from hardware deployment to ongoing support.

While MMS can stand alone, pairing it with Enterprise Mobility Management (EMM) unlocks even greater value. EMM brings advanced control through device-level security, app management, and policy enforcement.

Together, MMS and EMM provide full visibility, streamlined control, and stronger performance across your mobile environment—boosting uptime, reducing IT overhead, and ensuring your operations stay secure and efficient.

Explore how EMM complements MMS.

Common Pain Points in Supply Chain Mobility

You’re not alone if your operations rely on mobile devices but struggle with visibility, performance, or support. Common challenges include:

• Lost or underutilized devices that go untracked or unreturned
• Delayed deployments that push back launch timelines
• Outdated OS or hardware causing downtime and security gaps
• No visibility into device health, usage, or performance

These issues don’t just impact IT—they slow down fulfillment, increase errors, and frustrate frontline employees.

Key Benefits of Managed Mobility Services

With SMG3’s managed mobility services, you can transform how your supply chain manages mobile devices. Key benefits include:

✔ End-to-End Support
From device procurement and custom configuration to deployment and 24/7 help desk support, SMG3 manages your technology so your team doesn’t have to.

✔ Faster Device Deployment
Devices arrive pre-configured to your exact specifications and labeled by the department—ready to use out of the box, reducing setup time.

✔ Proactive Monitoring & Updates
Real-time alerts and over-the-air (OTA) updates ensure devices remain secure and perform at peak efficiency.

✔ Lifecycle Management
Plan upgrades, replacements, and asset tracking without guesswork. Our team ensures your devices evolve with your business.

✔ Cost Control & ROI
Fewer lost devices, improved uptime, and reduced IT support needs result in a faster return on your technology investment.

Why Managed Mobility Is Critical for Supply Chain Agility

Today’s logistics landscape demands flexibility. Seasonal surges, workforce fluctuations, and new tech rollouts require scalable solutions—that’s where MMS shines.

Whether deploying hundreds of Android rugged tablets or integrating new systems, SMG3’s MMS helps you scale up or down without sacrificing speed or support. We also offer performance-boosting tools like:

• EDGE PinPoint: Track and recover lost or misplaced devices.
• RFID Tracking & Hands-Free Voice: Optimize inventory workflows and warehouse efficiency.

Choosing the Right MMS Partner

The success of your MMS program depends on the right provider. Look for:

• Industry expertise in warehouse and logistics operations
• Device-agnostic support for multiple hardware platforms
• Responsive service and real-time performance monitoring
• Data-driven insights that drive smarter decision-making

With over 100,000 devices under management and a 96% customer satisfaction rate, SMG3 is the trusted partner for enterprise mobility in supply chain operations.

Simplify Your Mobile Environment with SMG3

Managed mobility services reduce complexity and position your supply chain for growth, flexibility, and resilience.

Want to learn more?
Download our free resource, a Guide to Android Mobility Strategy or call SMG3 today to schedule a Free Demo and Needs Assessment.