Expand Mobility in the Enterprise with EMM

Reliable mobile devices power our supply chains. And when those devices get damaged or don’t function properly, you’ll look to a break-fix solution to get them back up and running. But what about the broader IT challenges like software, security, and integrations that address technology used in the warehouse and corporate office? How do you address those?

Enterprise mobility management (EMM) is your answer. It lets you maximize productivity “beyond the device” for both operations and corporate activities. EMM enables the entire mobile ecosystem to function and supports long-term strategic goals — covering a more comprehensive range of device types and objectives.

SMG3 is here to help you cut through the noise! In this guide, you’ll get an overview of EMM and how it can support efficiency in all parts of your business.

What is Enterprise Mobility Management (EMM)?

EMM encompasses all the processes a company uses to ensure its mobile devices perform, stay secure, and support workflows. And it doesn’t limit itself to creating mobility in the enterprise’s distribution or production channels. EMM also includes mobile management for back-office and corporate employees on the business side (C-suite, sales, finance, marketing, HR, etc).

EMM is used to oversee the entire mobile ecosystem. It includes activities like:

• Mobile device management (MDM) to deploy, manage, and secure company mobile devices like scanners, mobile computers, and tablets
• Administering applications found on mobile devices and ensuring they stay secure and up-to-date (also called mobile application management)
• Identity and access management (IAM) to track user identities, authenticate mobile access, and control who can view what data
• Content management to store, secure, organize, and distribute files or documents on mobile devices
• Controlling and tracking expenses and total cost of ownership (TCO) relating to EMM
• Networking and containerizing the IT environment to create connectivity between mobile devices and other systems, plus isolating specific environments for security purposes
• Mobile endpoint management to oversee and protect other devices (and their operating systems), including scanners, printers, mobile computers, and wearables
• Developing security and usage policies for mobile devices, such as bring-your-own-devices (BYOD), application download guidelines, and user best practices

As you can tell, a robust EMM program involves a lot. And that’s the point. EMM is the most comprehensive way for a company to maintain enterprise mobility solutions.

EMM vs. MDM

There’s often confusion in understanding the differences between EMM and MDM. And the simple explanation is that MDM is one component of EMM.

As the name suggests, MDM is everything (tools, policies, and processes) that goes into managing and securing mobile devices. And that’s the keyword — “devices.” So, for instance, if you’re deploying a new set of scanners for your production line or are tracking your smartphones to find any lost devices, these would fall under the MDM category.

If, however, you were loading a mobile ERP app to company smartphones, setting up a new mobile filing system for documents, or creating a separate IT environment for “sensitive” mobile data, such as trade secrets or patents, these would all fall under EMM.

Enterprise Mobility Solutions Supporting the Long-Term

EMM isn’t just maintaining day-to-day device uptime so employees can scan and inventory or view data on the move. It has the long-term in mind. By adopting a carefully crafted EMM program, companies see a lasting impact:

• Improved cost-savings over time: You can track all mobile management expenses and easily find opportunities to reduce TCO and don’t need to replace devices or applications as often
• Operational efficiency: Teams get reliable mobile devices and applications to do more in less time and access information on the go, plus IT connectivity that keeps data synchronized across the enterprise  
• Happier employees who stay longer: Optimal user experiences with their mobile devices create a more appealing workplace
• A security boost: When you adopt the right controls, you can prevent mobile data breaches and showcase your brand’s commitment to protecting customer information  

Boost Mobility in the Enterprise with SMG3 EDGE

EMM is vital for a healthy supply chain. And with SMG3, you get mobile expertise and a tailored strategy to help you boost efficiency and achieve unmatched cost savings in the long run.

Schedule a Needs Assessment today to learn how SMG3 EDGE can maximize mobile device performance in your operation. From deployment 24×7 support to end-of-life disposal and everything in between, our team can take the burden of EMM off your hands.  

And if you scan barcodes with mobile devices, our guide on building an Android strategy for mobile device management is for you. Download it today for insights on crafting a comprehensive Android strategy designed for your enterprise!