Product Manager

Status: Full-Time

Location: Schaumburg

Product Manager

Are you a strategic, innovative, and collaborative professional with a passion for driving customer-focused solutions? Strategic Mobility Group (SMG3) is seeking an experienced Product Manager to join our Marketing team.

In this pivotal role, you will lead the product roadmap and go-to-market strategy, coordinate cross-functional initiatives, and enhance the customer experience through innovative product offerings. Reporting to the CMO, you’ll partner across departments—Sales, Professional Services, Operations, and Executive Leadership—to launch and refine solutions that align with SMG3’s growth trajectory and values.

The ideal candidate is a sharp, forward-thinking leader with experience in product management specific to MSP solutions, a proven track record of overseeing the full product lifecycle, and the ability to communicate effectively with both internal and external stakeholders. You will thrive in this role if you are detail-oriented, client-driven, and eager to make a positive impact in a fast-paced and ever-evolving environment.

Responsibilities

Core Responsibilities – Product Management & Strategy

• Develop, communicate, and implement the product roadmap.
• Create and refine go-to-market strategies for new and existing products.
• Ensure all product initiatives reflect customer needs, market trends, and ROI considerations.
• Drive differentiation by analyzing competitor offerings and identifying market opportunities to capitalize on.
• Appraise and evaluate new product ideas, developing actionable strategies for launch.

Core Responsibilities – Analysis & Communication

• Gather and interpret customer insights to enhance offerings and customer experience.
• Partner with Sales and Marketing to develop compelling value propositions that effectively position products.
• Support internal and external communications by delivering clear, aligned product messaging.

Core Responsibilities – Project Leadership & Team Collaboration

• Manage cross-departmental projects related to product introduction and improvements.
• Lead and mentor cross-functional teams to ensure alignment with company vision and client needs.
• Foster collaboration across Marketing, Sales, Professional Services, and Operations.
• Deliver timely, accurate, and complete progress reports to leadership.
• Support continuous improvement by identifying and executing process enhancements.

Required Experience

Candidate Requirements

• 5+ years of product management experience, preferably within MSP or enterprise mobility solutions.
• Proven success overseeing all elements of the product development lifecycle.
• Strong background in delivering product marketing strategies and go-to-market plans.
• Exceptional writing, presentation, and public-speaking skills.
• Experience in industrial (manufacturing & warehousing) and healthcare (hospitals & medical facilities) markets preferred.
• Strong attention to detail, process discipline, and deadline orientation.
• Experience with Salesforce.com is a plus.
• Effective problem-solving and analytical skills.
• Ability to thrive in a fast-paced, collaborative environment with shifting priorities.
• Must pass a background check

Travel Expectations

No

Certifications Required

No

About SMG3

Why Join Strategic Mobility Group (SMG3)

At SMG3, we believe that our people are the key to our success. We live our values daily, delivering excellence not only in our solutions but also in how we support each other and our clients. We offer a competitive salary, significant growth potential, and a comprehensive benefits package that includes health insurance, life and disability coverage, a 401(k) plan, paid time off, paid holidays, and a casual, collaborative work environment.

Our Core Values at Work

At SMG3, we don’t just talk about values—we live them:

• Customer Focus: We prioritize the needs of our customers.
• Service Excellence: We consistently strive to deliver outstanding service.
• Integrity: We do the right thing, even when no one is watching.
• Accountability: We take responsibility for our actions and their outcomes.
• Teamwork: We support each other and win together.
• Communication & Clarity: We speak honestly, openly, and with purpose.
• Continuous Improvement: We strive to improve every day.
• Operational Excellence: We strive for efficient, reliable, and high-quality execution in all we do.Application Process

  To apply, please submit your resume and a cover letter via our SMG3 Careers Page.

  Your cover letter should address the following in fewer than 500 words:

  1. Why do you want to join SMG3?
  2. What makes you a good fit?
  3. If you could be doing anything, what would you do?
  4. What’s one of the most valuable lessons you’ve learned in your life?

  Attention to detail matters—applications without the requested cover letter will not be considered.