If you scan barcodes with mobile devices, you’ll love SMG3 EDGE.

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SMG3 EDGE

The one-of-a-kind SMG3 EDGE platform integrates multiple, customizable services and provides a portal for real-time visibility to let you take control of your mobile environment, streamline mobile deployments, track device data, and access 24x7 device replacement services so you can avoid operational downtime.

SMG3 EDGE - Suite of Services

SMG3 EDGE empowers your team to get more from their mobile technology, boost productivity, and better support customers. By providing your business a comprehensive suite of mobile deployment, provisioning, support, and lifecycle management services, we enable enterprise success.

Design

  • Workflow analysis
  • Required apps evaluation
  • Mobile strategy development and device technology roadmapping
  • Platform configuration
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Golden Image

  • User-interface design for
mobile devices
  • Software configuration
  • Trained engineer support
  • Operating system (OS) baselining
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Mobile Managed Services

  • Staging and kitting for
mobile deployments
  • Mobile OS migrations
  • Mobile configuration
  • Quality control for the
mobile environment
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Mobile Deployments

  • Automated device enrollment
  • Project management for
mobile deployments
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Support

  • 24×7 mobile technician support
  • Golden image version control
  • Software releases and
security updates
  • Device Tracking (PinPoint)
  • Mobile device management (MDM) program implementation
  • EDGE Training
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Lifecycle Management

  • Visibility portal
  • Spare pool
  • Real-time reports
  • Supplementary training as needed
  • Buy back and disposal programs
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Four Reasons to Choose SMG3 EDGE

  • Positive Financial Impact

    • 99.9% uptime on mobile devices
    • Minimized downtime: rapid replacement and repair
    • Increased employee productivity
    • Vast software and hardware procurement options
    • No lost devices
    • Rapid deployment  
    • Simplicity drives efficiencies: same devices, OS, and software version
    • Reduction in human errors
  • End-to-End Capabilities

    • Solutions-based consulting
    • Mobile operating system experts (Android, iOS, Windows)
    • Comprehensive support: hardware, software, process improvement 
    • Full lifecycle management
    • Pre and post-sales support
    • Software and security updates
    • Employee training
  • Solid Track Record of Past Performance

    • Hundreds of deployments across various industry sectors
    • Mobile deployment at scale
    • 96% customer satisfaction rate
    • 99% retention rate among SMG3 EDGE clients
    • Over 100,000 units under active management
  • The SMG3 Experience

    • We find a way to solve for success
    • Out-of-the-box functionality
    • We keep it simple: same devices, same software,
same operating system
    • Up to 24×7 support

Serving IT, Operations, and Logistics Leaders Across Industries

What Our Clients Have to Say

“The SMG3 EDGE customer web portal offers visibility into your fleet of equipment.”

— National Implementations Manager, Shorr Packaging

Case Studies

Improving your productivity, picking accuracy, and employee experience through hands-free mobile solutions that optimize warehouse operations.

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With the right foundation, healthcare organizations can build a mobile clinical communication ecosystem that supports patient care instead of hindering it.

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Dramatically Improve Efficiencies with SMG3 EDGE Solutions

Schedule a Needs Assessment today to learn how SMG3 EDGE and our additional professional service offerings empower critical infrastructure businesses to boost operational mobility, efficiency, and visibility.